---
title: Drive Software Delivery Performance - Video
description: Unlock competitive advantages with DORA's benchmarks. In this live demo with Aeris, unlock the secrets to optimized software delivery and operations.
image: https://www.c2cglobal.com/hubfs/Article%20Images/Drive%20Your%20Team_s%20Software%20Delivery%20Performance%20%28full%20video%29.jpg
---

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# Drive Your Team's Software Delivery Performance (full video)

By [C2C Team](https://www.c2cglobal.com/articles/author/c2c-team) | April 22, 2021

This C2C Deep Dive was led by Nathen Harvey ( @nathenharvey ), cloud developer advocate at Google who helps the community understand and apply DevOps and SRE practices in the cloud.

The Google Cloud [DORA](https://www.devops-research.com/research.html) team has undertaken a multi-year research program to improve your team's software delivery and operations performance! In this session, Nathen introduced the program, research findings, and invited Google Cloud customer [Aeris](https://www.aeris.com/) to demonstrate the tool in real-time.

**[Participate in the survey for the State of DevOps Report](http://goo.gle/DORA2021Survey)** by July 2.

The full recording from this session includes:

- **(1:40)** Speaker introduction
- **(3:20)** How technology drives value and innovation for customer experiences
- **(4:20)** Using DORA for data-driven insights and competitive advantages
- **(7:15)** Measuring software delivery and operations performance 
    - Deployment frequency
    - Lead time for changes
    - Change fail rate
    - Time to restore service
- **(14:20)** Live demonstration of the DevOps Quick Check with Karthi Sadasivan of Aeris
- **(23:00)** Assessing software delivery performance results 
    - Understanding benchmarks from DORA's research program
    - Scale of low, medium, high, or elite performance
    - Predictive analysis by DORA to improve outcomes
- **(29:30)** Using results to improve performance 
    - Capabilities across process, technical, measurement, and culture
    - Quick Check's prioritized list of recommendations
- **(37:40)** Transformational leadership for driving performance forward 
    - Psychological safety
    - Learning environment
    - Commitment to improvements
- **(41:45)** Open Q&A

 

**Other Resources:**

- [Take the DORA DevOps Quick Check](https://www.devops-research.com/quickcheck.html) 
- [Results from the Aeris software delivery performance assessment](https://www.devops-research.com/performance.html?leadtime=3&deployfreq=3&ttr=6&chgfail=6&industry=technology&learn=2.3333333333333335&wip=0.6&trunk=1.5)
- [Google Cloud DevOps](https://cloud.google.com/devops) 

---

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