When interacting with our websites, you also have the ability to link or connect with non-C2C websites, services, social networks, applications or other features. Enabling these features will lead to other parties than C2C processing information about you. C2C does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.
C2C can process information about you collected both offline and online.
Specific pieces of information about you that C2C may be collect and process includes:
Please note that C2C does not control the content that you may post to C2C social networks; in some cases, such content may be publicly available on the Internet. You should carefully consider whether you wish to submit personal information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.
We may use personal information for the following business purposes:
We may use personal information for the following commercial purposes:
We may also use the names of company CEOs to provide select services to C2C customers which may include publicly-available information regarding names of company CEOs.
These purposes are described below in further detail.
To communicate and respond to your requests and inquiries to C2C
If you get in touch with us (such as by submitting contact forms on our sites, attending C2C events or other occasions, sending an email or by visiting social media platforms), we process information about you to communicate with you and to respond to your requests or other inquiries. We can also process personal information to interact with you on third party social networks.
To deliver functionality on our sites and for their technical and functional management
When you choose to register with us (such as to make use of our communities), we need to process the personal information provided by you so that we can create and manage a personal account for you. Upon creating your account, we will send you your personal login information. This personal information enables us to administer your account, for example by changing your password for you.
To engage in transactions with customers, suppliers and business partners and to process purchases of our products and services
If you place an order for our products and services, or if you provide services to C2C, our employees, customers or partners as a supplier or business partner, C2C processes information about you to engage in and administer the relevant transactions (such as by sending invoices and making payments), administer your order, and help you get started and adopt our products and services
To analyze, develop, improve and optimize the use, function and performance of our sites and products and services
We may process personal information in order to analyze, develop, improve and optimize the use, function and performance of our sites and products and services, including for quality assurance and training purposes, as well as for marketing and sales campaigns. In case the sites permit you to participate in interactive discussions, create a profile, post comments, opportunities or other content, or communicate directly with another user or otherwise engage in networking activities, C2C may process personal information when moderating these activities.
To manage the security of our sites, networks and systems
We may collect site use data for security and operations management to help keep our sites, networks and systems secure, or to investigate and prevent potential fraud, including ad fraud and cyber-attacks and to detect bots.
To comply with applicable laws and regulations and to operate our business
In some cases, we have to process personal information to comply with applicable laws and regulations. For example, to respond to a request from a regulator or to defend a legal claim. We may also process personal information in the performance and operation of our business, such as to conduct internal audits and investigations or for finance and accounting and archiving and insurance purposes.
To market our products and services or related products and services and to tailor marketing and sales activities
C2C may use information about you to notify you about new product releases and service developments, events, alerts, updates, prices, terms, special offers and associated campaigns and promotions (including via newsletters). C2C may also use personal information to advertise C2C’s products and services or related products and services, and also to have our distributors, resellers or partners notify you about our products or services or their related products or services (such as via joint sales or product promotions). We do our best to tailor your website visit, marketing experience and our communications to your expressed interests.
If you attend an event, C2C may process information about you gathered in relation to the event and can share information about your attendance with your company. C2C may also permit designated event partners or conference sponsors to send you up to two communications related to your event attendance. Please note that our partners or conference sponsors may directly request information about you at their conference booths or presentations, and their use of your information that you provide to them will be subject to their privacy policies.
We may also process your personal information to post testimonials on our sites, but will first obtain your consent to use your name and testimonial.
To provide select services to C2C customers which may include publicly-available information regarding names of company CEOs
For some services, we may collect the publicly-available names of CEOs of companies to better understand the status of these companies and help inform our services which relate to providing customers information about other companies.
For personal information collected about you in the EU, our basis for processing is the following:
C2C maintains personal information for the following retention periods:
Sharing within C2C
As a global organization, information about you may be shared globally throughout C2C’s worldwide organization.
C2C employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.
Sharing with third parties
We may share personal information with the following third parties for a business purpose:
We may share personal information with the following third parties for a commercial purpose:
C2C is a global corporation and personal information is processed globally. If personal information is transferred to an C2C recipient in a country that does not provide an adequate level of protection for personal information, C2C will take measures designed to adequately protect information about you.
C2C has implemented appropriate technical, physical and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.
Cookies are small text files that contain a string of characters and uniquely identify a browser on a device connected to the Internet. Any browser visiting our sites will receive cookies from us. We also place cookies in your browser when you visit non-C2C sites that host our plugins or tags.
We provide multiple choices in respect of the information we process about you:
You can exercise these choices in accordance with applicable laws or emailing us at email@example.com.
Sensitive personal information
We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership).
As a company focused on serving the needs of businesses C2C sites are not directed to minors and C2C does not promote or market its services to minors. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us through our inquiry form so that we may immediately delete the information from our servers and make any other necessary corrections. Additionally, please use this same form to request removal of content or information that was posted to our sites when the registered user was under the age of 16. Please note that such requests may not ensure complete or comprehensive removal of the content or information, as, for example, some of the content may have been reposted by another user.
If you are a California resident, you may request that we:
We will respond to your request consistent with applicable law.
If you are a California resident, you may obtain information about exercising your rights, as described above, by contacting us at privacy@C2CGlobal.com
Written inquiries to the Global Data Protection Officer may be addressed to:
Global Data Protection Officer
20 N Wacker Drive
Chicago, IL 60606
If you have an unresolved privacy or data use concern that you believe we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, specified on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. You also have the right to file a complaint with a competent data protection authority if you are a resident of a European Union member state.
20 N Wacker Drive
Chicago IL 60606